PE Frequently Asked Questions (FAQ)
- How do I register the product?
Registration of the software is
done through the product. When you enter the product you
are prompted to purchase or Register Purchase may be selected
from the Help menu. Once you purchase the software you are
sent a conformation e-mail. The e-mail contains your Number
and the e-mail address you used when you purchased the product.
Select the choice Yes, I have an E-mail receipt from ImageMatics.
then click Next, you will see two text entry boxes. Fill in
your order number and the e-mail address you registered under
(where your receipt was sent to) and click on Next. You
will get a message saying you are registered. If you get an
error it could be because the information hasn't found its way
into our system yet. Give it a couple of minutes and try
again. If problems persist contact Support. For
detailed registration information
- Can I get a second copy for my lap
top or for replacement? Yes,
your order number and e-mail ID are good for two registrations.
If you buy a new machine or need to reconfigure and customer
service will issue you a new registration without any hassle.
- Is this an upgrade of the current
StillMotion Creator: No its not.
This is an entirely new program aimed targeted for every digital
imager. It uses a standard MS user interface and is
designed to quickly build slide shows for sharing on Web pages,
screen savers, stand alone players and also produces SWF files
for the advanced user. It has no video component.
- Does it run on the Mac? No,
but the Web pages and SWF files you create can be viewed on a Mac
or Linux / Unix machine.
- What types of image files can I use?
JPG (jpeg), GIF, WMF, TIF, TGA,
PSD and BMP
- How can I create a full screen
you go to Publish you will be asked if you wish the show to
appear in full screen. Both the Stand-alone viewer and the
Preview viewer have full screen buttons.
- How Do I get Sound to Loop (repeat
for the length of a show)?: You
can get a song to loop for the entire length of the show as
follows: Load the song (sound file) into the first slide in the
show. Use the Sound Tab in Slide Properties
to do this. Under Time set to Repeat Continuously.
We admit this is not as obvious as it should be.
- Why do my dissolves slow down if i
work with big images? The
dissolve effect uses a lot of computer power. For large
image sizes older PCs may slow down on this effect. Use
another effect in its place if this is a problem.
- What type of sound files can I use?
MP3 and WAV, stereo and mono.
- Can I have more than one sound
track? Yes, you can have a master soundtrack as well
as a unique soundtrack for each slide.
- Can I get the product on CD ROM ?
Yes! Just add it to your order at
- Why won't my Auto-Play CD ROM work?
Many CD ROM drives do not recognize extended file
names. Do not use spaces or special characters in the name
for your CD ROM. Example: My Show will not
work while MyShow will.
- What if I change Computers?
Contact Support, send us an e-mail
with your order number and your e-mail and we will enable your
new machine. You can use your current registration for one
- I got an
pic.Draw failed 0"
This error comes from
Win 98 versions when large images (over 2k typically) are used.
You will get a black thumbnail. The image will be shown in
your slide show. To fix the problem we strongly suggest
upgrading your OS or reducing the image size (large images are
not needed for slideshow applications.
- My slide show
stops after some number of slides but the sound keeps playing.
PE uses Flash which will only play automatically to 16000 frames.
The default frame rate is 30 frames a second. If you reduce
this number you can play more slides. If you do not use
transitions you can reduce this number to one which will let you
play thousands of slides. At 12 FPS you will still get good
transitions and 444 slides at 3 seconds each. Frame rate
does not effect sound.
- How can I combine slide shows or
edit between them? There are two easy ways to do this.
First, simply save the portion of your current slide show you are
interested to the clipboard using Copy. Then load in
the show you want to add the slides to and Paste the
images in the Slide Sorter View where you want them to
appear. The Second method is to open multiple copies of PE,
load the shows you want to cut merge and drag and drop the slides
between the open shows.
- How can I show the filenames in a
slide show? The default name for
each slide is its filename. Go to the the first (or any
slide) in your show. Go to the Label tab under Slide
Properties. Select Include Label, then under
Apply to: click on Apply to all slides. The
file name will now be visible in each slide.